Last updated: 25 October 2026
Blue Phakwe Consulting, trading as Blue Phakwe Property, is committed to protecting the privacy and personal information of individuals and organisations that interact with our business.
This Privacy Policy explains how we collect, use, store, share and protect personal information through our website, property assessment activities, investor enquiries and related business communications.
We process personal information in accordance with applicable South African legislation, including the Protection of Personal Information Act, 4 of 2013 (POPIA).
1. Who We Are
Blue Phakwe Property is a property sourcing, assessment and investment-opportunity business operated by Blue Phakwe Consulting, a registered South African business.
For purposes of POPIA, Blue Phakwe Consulting is the responsible party for personal information processed in connection with its Blue Phakwe Property operations.
Business details:
- Registered business: Blue Phakwe Consulting
- Trading name: Blue Phakwe Property
- Website: property.bluephakwe.com
- Business location: Gauteng, South Africa
- Business address: Midlands Office Park West, Midstream Estate, Gauteng, South Africa, 1683
- Privacy enquiries: jeff.moji@bluephakwe.com
2. Personal Information We Collect
Depending on how visitors interact with our website and services, we may collect the following categories of personal information.
Contact information
- Full name.
- Email address.
- Telephone or mobile number.
- Information provided through correspondence or enquiries.
Property-related information
- Property suburb, city or municipality.
- Property type and condition.
- Nature of the individual’s relationship to the property.
- Reasons for considering a sale or assessment.
- Proposed selling timeframe.
- Additional information voluntarily supplied about the property.
Investor-related information
Where an investor enquiry or registration facility is available, information may include:
- Name and contact details.
- Areas or types of property investment interest.
- Investment preferences and objectives.
- Other information reasonably required to evaluate potential business engagement.
More detailed financial or verification information may be requested separately where necessary for a proposed transaction, subject to applicable legal requirements.
Website and technical information
When visitors access our website, certain technical information may be processed, including IP addresses, browser information, device characteristics, website access records and cookie preferences.
The information collected will depend on the website services, security measures and technologies in use.
3. How We Collect Personal Information
We may collect personal information when individuals:
- Complete a property assessment submission form.
- Submit a contact or investor enquiry.
- Communicate with us by email, telephone or other business channels.
- Provide information during property discussions, inspections or due diligence.
- Enter into a business relationship with Blue Phakwe Consulting.
- Visit or interact with our website.
We may also obtain relevant property or transaction information from authorised representatives, public property records, professional advisers, property platforms and other lawful sources.
Where information is obtained from third parties, we will process it in accordance with applicable privacy requirements.
4. Why We Process Personal Information
Blue Phakwe Consulting processes personal information for legitimate, specified business purposes, including:
- Responding to enquiries and requests for information.
- Reviewing properties submitted for assessment.
- Conducting preliminary property sourcing and commercial feasibility analyses.
- Communicating with property owners or their authorised representatives.
- Evaluating potential investment opportunities.
- Assessing and responding to prospective investor enquiries.
- Facilitating appropriate introductions and business discussions.
- Managing business relationships and contractual obligations.
- Maintaining website security and preventing misuse.
- Complying with applicable legal, regulatory and recordkeeping requirements.
Personal information will be processed only where an appropriate lawful basis exists under POPIA, including consent where required, contractual necessity, compliance with legal obligations or other grounds permitted by law.
We will not use personal information for unrelated purposes without an appropriate lawful basis.
5. Property Submissions and Third-Party Information
Individuals submitting property information should ensure that the information is accurate to the best of their knowledge and that they are authorised to provide it.
This is particularly important where submissions are made by family members, executors, attorneys, agents or other representatives acting on behalf of property owners.
Where submissions contain personal information about other individuals, the person submitting the information should have an appropriate lawful basis for disclosing it.
Blue Phakwe Property may contact the submitting party to obtain additional information or clarify the circumstances surrounding the property.
Information submitted for assessment does not automatically result in the property being accepted as an investment opportunity or introduced to potential purchasers or investors.
6. Required and Optional Information
Certain information is necessary to process property submissions or respond meaningfully to enquiries.
Required fields will be identified on the relevant website forms.
If essential information is not supplied, we may be unable to assess a property, respond to a request or proceed with a proposed business engagement.
Visitors are encouraged not to submit unnecessary sensitive information, identity documents, banking details or confidential financial records through general website enquiry forms.
Where additional documentation is required for a specific transaction, appropriate arrangements will be made for its collection and handling.
7. Investor Communications and Direct Marketing
Individuals may request information about potential property investment opportunities or express interest in our investor network.
We may communicate with individuals about enquiries they have initiated or business engagements in which they are involved.
Promotional emails, investment-opportunity updates or other electronic direct marketing communications will be sent only where permitted by applicable law, including POPIA’s consent requirements and relevant existing-customer exceptions.
Submitting a property assessment request does not automatically constitute consent to receive unrelated marketing communications.
Individuals may withdraw marketing consent or opt out of promotional communications using the instructions provided or by contacting us directly.
8. Sharing Personal Information
Blue Phakwe Consulting does not sell personal information to third parties for their independent marketing purposes.
We may share personal information with appropriate parties where reasonably necessary and legally permitted, including:
- Authorised employees, representatives or service providers supporting our operations.
- Website hosting, email and technology service providers.
- Property professionals, conveyancers, attorneys, valuers or other professional advisers.
- Prospective transaction participants where an appropriate lawful basis and necessary authorisation exist.
- Regulators, law enforcement authorities or other bodies where disclosure is legally required.
We will take reasonable steps to ensure that information shared for legitimate business purposes is limited to what is necessary and subject to appropriate confidentiality and security safeguards.
Property submissions will not automatically be distributed to our investor network merely because a visitor submitted an assessment request.
9. International Processing and Data Transfers
Some technology, hosting, communications or other service providers may process or store information outside South Africa.
Where personal information is transferred internationally, Blue Phakwe Consulting will take reasonable steps to ensure that the transfer complies with applicable POPIA requirements, including appropriate safeguards or another lawful basis for the transfer.
The specific countries and service providers involved may change as our technology arrangements develop.
10. Cookies and Website Technologies
Our website uses or may use cookies and similar technologies to support essential website functionality, security, performance and visitor preferences.
Where additional analytics, embedded content or other non-essential technologies are enabled, their use will be subject to applicable privacy and consent requirements.
Visitors will be able to obtain further information about the cookies used on our website through our separate Cookie Policy.
Cookie preferences will be managed through the consent-management facilities implemented on the website, where applicable.
11. Storage, Retention and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Depending on the services in use, these measures may include access controls, website security protections, secure communications, software maintenance and appropriate service-provider arrangements.
Website form submissions may be stored in the website’s WordPress database and accessed by authorised administrators.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where continued retention is required or permitted by law, contract or legitimate business requirements.
Information that is no longer required will be securely deleted, destroyed or de-identified, as appropriate.
Although reasonable safeguards are applied, no internet-based system can be guaranteed to be completely secure.
12. Your Rights Under POPIA
Subject to applicable legal requirements, individuals have rights relating to their personal information, including the right to:
- Request confirmation of whether we hold personal information about them.
- Request access to personal information held about them.
- Request correction of inaccurate, incomplete or outdated information.
- Request deletion or destruction of information where legally appropriate.
- Object to certain processing activities on reasonable grounds.
- Withdraw consent where processing is based on consent.
- Object to or opt out of electronic direct marketing in accordance with applicable law.
- Lodge a complaint with the Information Regulator of South Africa.
Requests may be submitted to our privacy contact email.
We may need to verify an individual’s identity before processing certain requests to protect against unauthorised disclosure.
We will respond in accordance with applicable South African legal requirements.
13. Children’s Personal Information
Blue Phakwe Property’s services are intended primarily for adults involved in property ownership, property transactions or investment activities.
We do not intentionally solicit personal information directly from children through our general website enquiry facilities.
Where the processing of children’s personal information becomes necessary, we will comply with the applicable POPIA requirements, including obtaining appropriate authorisation or consent where legally required.
14. Complaints and the Information Regulator
Individuals who have concerns about how Blue Phakwe Consulting processes their personal information are encouraged to contact us so that the matter can be reviewed.
Individuals also have the right to lodge a complaint with the Information Regulator of South Africa.
Information Regulator contact details:
- Website: inforegulator.org.za
- Email for POPIA complaints: POPIAComplaints@inforegulator.org.za
- Telephone: 010 023 5200
The Information Regulator is the independent South African authority responsible for monitoring and enforcing compliance with POPIA and the Promotion of Access to Information Act (PAIA).
15. Changes to This Privacy Policy
Blue Phakwe Consulting may update this Privacy Policy periodically to reflect changes in its business activities, website functions, technology arrangements or applicable legal requirements.
The latest version will be published on the Blue Phakwe Property website with an updated revision date.
Material changes affecting personal information processing will be communicated where required by law.
16. Contact Us
For privacy-related questions, requests to access or correct personal information, or concerns regarding how information is processed, please contact:
Blue Phakwe Consulting
Trading as Blue Phakwe Property
Email: jeff.moji@bluephakwe.com
Website: property.bluephakwe.com
Business location: Gauteng, South Africa
Business address: Midlands Office Park West, Mount Quray Road, Midstream Estate, Gauteng, South Africa, 1683
Blue Phakwe Consulting
Trading as Blue Phakwe Property